app.header.home CRAFTSMEN PRODUCTS PHILOSOPHY CONTACT user cart JA EN ZH
Terms & Conditions
Distributor
Hiyoshiya Co., Ltd.
Director
Kotaro Nishibori
Address
546, Dodo-cho, Horikawa-Higashi-Hairu, Teranouchi-street, Kamigyo-ku, Kyoto, JAPAN zip.602-0072
Service name/store name
Hiyoshiya Co., Ltd.
Phone number
TEL:+81-75-441-6644
Email adress
info@wagasa.com
Website adress
http://www.wagasa.com
Other charges excluding product price
- Each specified shipping fee per order.
Taxes (Please note that customers outside of Japan may be required to pay import duties/local sales taxes; these are not included in the price of the goods you purchase and we cannot be responsible for the payment of these fees.)
Defective product
In the unlikely situation that the item is damaged, defective, or misdelivered, please contact us within one week from the date of arrival of the item. We will replace it as soon as possible. However, this is limited to un-used items.
Sales quantity
There is no particular upper limit. However, products of limited editions may be sold in limited quantities.
In the event that the product is out of stock, we may contact you by email.
Delivery time
Delivery time of each item varies and is indicated on product pages. We will inform you the exaxt time of delivery via email upon ordering. If you are in hurry or have a desired delivery date, please let us know.
Payment method
We accept payment by
  • Credit Card (Visa、Mastercard、American Express、JCB)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Paypal
<Credit card>
-One-time payment only
-Since it is online payment, shipping can be done at the quickest.
-No handling charge needed. (This only applies to our shop)
-Please complete the payment by accessing the payment page from purchase completing page. (When the payment is not complete, please request again, or we will send the request to change your payment method.)

<Paylpal>
-Payment needs to be prepaid.
-The shipping of the product will be after the payment has been confirmed.
Return deadline
When you receive the product, please check the contents thoroughly. In rare cases that the product is damaged or defective, please contact us within one week from the date of arrival of the item. We will replace it as soon as possible.
*As a general rule, we cannot accept returns or exchanges of products that have been used once.
We also cannot accept returns or exchanges due to other reasons (such as changing your mind).
Qualification/Licence
none
Cancellation policy
  • We do not accept cancellation requests. Please be sure that only the items you wish to purchase are in your cart before completing the checkout procedure.
  • If you do accidentally order the wrong item, please contact us right away via email.
  • Please note that orders that have been shipped cannot be cancelled in any case.